We deliver detailed reporting same day, next day or in 3 days based on your needs. In order to take your exams via the online proctoring service, you must have access to a computer equipped with a functioning video camera and microphone. 530-898-6167tlp@csuchico.edu, Mailing Address Students must work with their instructor on an alternative. If your computer doesn’t have a webcam or microphone or the ability to access the Internet, you will need to use a different computer with these capabilities. It is impossible for anyone at Proctorio or any of its affiliates to view exam recordings. (opens in new window) If you don’t feel comfortable with this “service” but you need the class, there is a chance you won’t have to use it. system indicates phone present at minute 15:23). 400 W. First St. Chico, CA 95929–0026. Proctorio doesn't care if you have to get up and let's say and go to the bathroom. After completing and submitting the test, the student may end proctoring and close/uninstall the Proctortrack application. A: You will access Proctorio through Canvas. Developing new educational technologies while Request Consultation(opens in new window), Zoom. Proctorio uses the Google Chrome browser and the Proctorio extension for Chrome (see below) to communicate with your computer only during an exam. Proctorio does NOT see or collect web browser history. Proctorio ensures a higher level of learning integrity by removing bias and human error. However, the software captures eye, head, and mouth movements, talking to self, pacing, and may flag the use of a screen reader or other devices which may be reported as “suspicious”. Here you will find a full range of topics and articles to help you better utilize Proctorio and troubleshoot technical issues. A blue frame will appear around the screen to indicate that proctoring has begun and the student is being monitored. To ensure exam integrity, during the exam period, Proctorio will lock down a number of your computer’s capabilities, including locking down your browser and disabling new internet tabs, disabling printing, disabling the clipboard, disabling the right-click feature on the mouse (to prevent copying and pasting activities), forces full screen in the browser window to prevent the exam participant from accessing outside programs, and clears memory cache of temporary internet files to prevent retention and redistribution of exam materials. It clears the cache at the end of the exam so no exam content can be used to share with others. protecting academic integrity allows institutions to securely That determination rest solely with your instructor. If you’re using our Live+ or Review+ service, our professional proctors will send a report of the sessions that need your attention. Please see Proctorio system requirements. If Proctorio reports that a student has engaged in activities that may be considered to be high risk, the instructor reserves the right to change the grade and/or require the student to come to campus to take subsequent examinations. Any loss of network connectivity and the exam will end automatically, please make sure your current connection is stable during the entire exam. Our highly-trained experts are available to analyze exam recordings for issues of academic dishonesty. During an exam Proctorio may take screenshots of your desktop, detect the number of computer monitors connected to your computer, or record your web traffic. Technology & Learning Program If you do not have access to a computer with a camera and microphone, you will need to purchase them go to a lab or library that has access to a camera or microphone that will be quiet enough for you … Institutions of any size can use it for every exam, test, or quiz at a much lower cost. You CANNOT give any indication that anyone else is in the room or you are busted.Proctors tend to switch throughout your exam and of those we had for multiple tests only one of them seemed overly invested in his job, however if you get a proctor that really is paying attention, they will notice eye movement- this is specifically what they are trained to look for. As the number of online courses and degree programs greatly expanded during the past decade, so did the number of exams administered online. Do you know how to access Proctorio Support? Proctorio is used in fully online courses and also sometimes in on-campus courses to proctor tests. This information will only be recorded if the professor has enabled it within the exam settings. From these values flow principles of behavior that enable academic communities to translate ideals to action." No schedule, no additional sign in, no wait. The instructor decides whether an action is a violation of academic integrity. Proctorio does NOT see or collect info from the cache. No schedule, no additional sign in, no wait. Yes, it is required to have a webcam and access to a microphone in order to use Proctorio. It may paste into the clipboard. Please provide your email address so we can connect you with a team member. During the exams, you must also have an isolated environment with an Internet connection (wired connect always preferred but a strong, reliable Wi-Fi is OK). If you are a student with a disability that may manifest in these activities and/or you require accommodations, which include any of these activities, please contact your Instructor and the Accessibility Resource Center. Once an exam is completed, Proctorio no longer has access to this information. Proctorio integrates seamlessly with the learning management system test-takers are already using. Proctorio serves to improve lives by increasing access to quality Proctorio works by monitoring students taking their exams to prevent cheating. More Information on Proctorio. Other alternative option for test format, mode or location, worked out with the instructor, Other sections of the same class offered face-to-face. Proctorio, a program used to help ensure academic integrity during virtual exams, is being implemented by many professors for their tests; however, some students have concerns about their privacy. Any behavior that may be flagged because of these circumstances can likely be more easily dismissed with advance warning. Rather than labeling students "cheaters", Proctorio provides exam recordings and suspicion ratings for each exam attempt using machine learning and facial recognition technology. Learn how to keep your organization up and running during COVID-19. Solutions for departments to allow options may include, but are not limited to: Proctorio is VPAT certified, 508 compliant, and fully accessible to those with disabilities. Anywhere there is reliable internet access and that is (relatively) free from distractions. Students will be given an option for being assessed in another format but there are no guarantees on the availability of another section without online proctoring. Monday–Thursday, Meriam Library 457 Proctorio works within a web browser while taking an exam in Blackboard Learn to observe behavior which may include recording of video, audio, screen activity, navigation or similar activities. As mentioned above, however, your professor can use other software to tell if you copy and paste, so it’s not encouraged to do so. It allows immediate intervention during an exam and provides full recording and reporting on demand. Proctorio cannot and will not access any of your personal files or documents. Any use of unauthorized devices or materials is flagged for the instructor's review. The test characteristics is dependent on the exam settings chosen by the instructor. Proctorio does NOT see or collect information from the hard drive. Proctorio Behaviour Settings determine an overall Suspicion Level to assign to each exam, based roughly on its number of flags: high (red), moderate (yellow), or low (green). Suspicious behavior is flagged in a report for faculty review. Proctorio does NOT see or collect anything on the clipboard. I agree to the Proctorio Privacy Policy and Terms of Service. Tens of thousands of online exams now are taken each month by students enrolled in online courses -- 30,000 exams a month at Western Governors University alone -- as well as by a growing number of learners in face-to-face classes. The University, faculty, and students all have a strong interest in ensuring academic integrity and that exams are graded fairly, impartially and expeditiously. Institutions need to be sure that the student who registered for courses is actually the person completing the work. If you’re caught plagiarizing, you won’t get any marks on the exam at all. To ensure the academic integrity and fairness of exams and grades, Chico State online courses can use a proctoring system called Proctorio. Proctorio never stores academic information from any of its users. Canvas doesn’t know when you copy and paste. Customizable settings allow instructors and administrators to create test environments specific to their assessment needs. Proctorio uses software, not people, to observe test takers for over 20 behaviors and prepares a report for the instructor to review. This option is available without scheduling. If you continue to experience technical issues, Proctorio offers 24/7 technical support to students via email support@proctorio.com, or phone at 480-428-4089 or toll-free 866-948-9248. (opens in new window)(opens in new window), Live Zoom Room Hours It monitors web activity DURING the test-taking and consent is requested. Customizable settings allow instructors and administrators to create test environments specific to their assessment needs. The instructor could provide alternative ways to take the exam, such as taking it in front of the instructor — which would defeat the purpose of taking an online class. If you’re using our Record+ service, the exam administrator is responsible for reviewing every session so you know whether anyone broke exam rules. You will get flagged, but don't look at that as a bad thing. A multitude of privacy provisions have been established to ensure student privacy and FERPA compliance. Proctorio has a dedicated help center and knowledge base to provide you with a complete self-service option for all your support needs. They are only accessible to authorized users at your university and through Blackboard system. Proctorio will record the students' identity via webcam and, depending upon the exam settings controlled by individual instructors, record your exam attempt in various ways. The campus does not provide a testing room. The University, faculty, and students all have a strong interest in ensuring academic integrity and that exams are graded fairly, impartially and expeditiously. Proctorio licenses are purchased by the institution on a per student per semester basis in each activated course section that uses the tool. You will not be allowed to print the exam. ... Tell us who you are. During the exam period, Proctorio will collect a variety of information including: Furthermore, although the system is recording a number of metrics, no one is actually watching you during the exam period, all information is simply recorded, encrypted, and only accessed by your instructor should suspicious activity be flagged (e.g. Depending on the settings chosen by the instructor, it can capture your movements, and when you complete the exam, it can send video and other data to the instructor for review. You can also take advantage of our free, 24/7 tech support via live chat, by phone at (855) 772-8678, or by creating a ticket through our support center. (https://www.csuchico.edu/scrr/integrity.shtml). According to the Higher Education Opportunity Act of 2008: “all institutions in the United States that participate in Title IV student aid programs must verify the identity of students enrolled at their institution.” Under federal regulations, our institution's accreditation agency, WASC Senior College and University Commission (WSCUC), states in their Distance Education Review Guide: In keeping with federal policy, WSCUC requires institutions that offer distance education to have processes in place through which the institution establishes that the student who registers in a distance education course or program is the same student who participates in and completes the course or program and receives the academic credit. Proctorio's automated platform is limitlessly scalable and always available without appointment. You can also use live chat  using Proctorio's Support for Test-takers. In some instances, the online mode of a class is essential for progress toward degree and should not hinder such progress. Number of display screens connected Information collected may be reported to the instructor as “suspicious” activity, which may result in academic policy violations. Does Canvas Know When You Copy and Paste? 8 a.m.–5 p.m. Suspicious behavior is flagged in a report for faculty review. deliver high-quality learning to more people than ever before. For example, the system has the capability to note to the instructor if other people are in the room, if a phone is used, or if the student is consistently looking down into their lap. Q2: How does Proctorio work? The information is stored with zero-knowledge encryption, which means the data is encrypted both in transit and at rest. All data analytics and suspicious behaviors are captured during the assessment, and integrity reports are immediately available for review upon exam submission. Take your test. Rest assured the program itself does not determine if academic dishonesty has occurred or not. Proctorio normalizes all student behaviors so the occasional looking down or sneeze doesn't mean you will get marked as suspicious. Academic integrity is defined as "a commitment, even in the face of adversity, to five fundamental values: honesty, trust, fairness, respect, and responsibility. Proctorio has no file access of any kind. Chico State has policies and procedures for Student Conduct, Rights and Responsibilities. education. More Information on Proctorio(opens in new window). Unlike other online proctoring services, Proctorio does not employ the use of biometrics or external human based proctors to observe the student while they take the exam. An updated version of Chrome is required as well as a webcam and reliable internet access. How it Works for Test Administrators: Our exam proctoring solutions include patented, 24/7 on-demand live platform and a fully-automated platform , both backed by artificial intelligence with a full range of options to consider. Proctorio uses the Internet, your computer’s webcam and microphone to monitor your activity during quizzes. No matter how prepared you are, day-of challenges can always come up. There is not an individual watching live. In addition, all incidents of academic dishonesty must be reported to Student Conduct, Rights, and Responsibilities. Check to make sure that you are 1) using the Chrome browser and 2) have the proper extension installed. Choosing more sensitive settings will trigger more suspicious (red and yellow flagged) exams. For example, the system has the capability to note to the instructor if other people are in the room, if a phone is used, or if the student is consistently looking down into their lap. Proctorio uses advanced machine learning and facial detection technology to deliver accurate, reliable exam proctoring that outperforms human proctors. Proctorio integrates seamlessly with the learning management system test-takers are already using. Does Canvas Record Activity? Just like a traditional class exam, this is determined by the instructor. Provost & Vice President for Academic Affairs, Kendall Hall, Room 106530-898-6101academicaffairs@csuchico.eduwww.csuchico.edu/vpaa, California State University, Chico400 West First StreetChico, CA 95929, View the latest updates and emergency notifications on the, Chico State has policies and procedures for Student Conduct, Rights and Responsibilities, https://www.csuchico.edu/scrr/integrity.shtml, Screenshots of your Wildcat card (DO NOT USE YOUR DRIVER’S LICENSE), Any website you may have been permitted to visit during the exam period (access to all additional web sites may be blocked). Chico State has policies and procedures for Student Conduct, Rights and Responsibilities.